Classical Communication Traps

Even the best communicators make mistakes!

McKinsey & Company is well known for their outstanding communication skills, yet they also make mistakes. I was utterly surprised when opening McKinsey & Company Weekly Charts that arrived in July.

Many readers found themselves puzzled, because communication was anything but clear. They had fallen into three well known traps …

Read the traps and how to avoid them in the below document based on the real life example.